Welcome to EventsBooking.pk. These Terms and Conditions govern your use of our website and the services provided by eventsbooking.pk for booking events. By accessing or using our website eventsbooking.pk, you agree to comply with and be bound by these Terms and Conditions. If you disagree with these terms, you should not use our website.
By booking, submitting your information, or using the services provided on this website, you accept and agree to be bound by these Terms and Conditions, our Privacy Policy, and any other legal notices or agreements published on our website.
EventsBooking.pk offers an online platform to allow users to book event-related services, including but not limited to venues, catering, entertainment, and other event management services. Third-party vendors provide these services, and we facilitate the booking process.
To use this website, you must be at least 18 years old and capable of entering into a legally binding contract. If you are using the website on behalf of an organization or group, you affirm that you are authorized to bind that organization to these terms.
You may be required to create an account to use certain features of our website, including making bookings. You agree to provide accurate, current, and complete information during registration and to update your account information as necessary.
a. Event Booking: When you make a booking on eventsbooking.pk, you are entering into a contract with the event service provider, not directly with us. We act as an intermediary platform to facilitate the booking process.
b. Payment: Payment for event services must be made according to the terms specified during the booking process. Payments are processed securely through a third-party payment gateway.
c. Confirmation: A booking confirmation will be sent via email or WhatsApp once payment has been received and processed. Please ensure that the details of your booking are correct. If there are any discrepancies, please contact us immediately.
a. Cancellation by User: You may cancel your booking as per the terms set by the individual service provider. EventsBooking.pk may charge a cancellation fee, depending on the provider’s policies.
b. Cancellation by Provider: If an event provider cancels your booking, we will make reasonable efforts to notify you and help you find an alternative service provider. Refunds will be provided based on the provider's cancellation policy.
Refunds are subject to the terms and conditions of the service provider and applicable law. Any refund requests must be Refund Policy for EventsBooking.pk
At EventsBooking.pk, we facilitate event bookings through our platform. However, the refund policy is primarily governed by the individual service providers offering the event-related services. As a result, any refunds are subject to the terms and conditions of the respective service providers.
1. Service Provider's Refund Policy
Each event service provider (e.g., venues, caterers, entertainers, etc.) has its own refund policy. When you make a booking through our platform, you agree to comply with the refund terms specified by the service provider at the time of booking. These policies may include conditions based on the following:
- Cancellation Timing: Refund eligibility may depend on how far in advance the booking is canceled.
- Non-refundable Fees: Some fees, such as booking deposits or administrative charges, may be non-refundable.
- Full Refund: Some service providers may offer a full refund if a cancellation is made within a specified period.
- Partial Refund: Some service providers may offer partial refunds depending on how much time remains until the event date or other circumstances.
- No Refund: Some service providers may have a "no refund" policy, especially if the booking is canceled within a short time frame before the event.
2. Requesting a Refund
To request a refund, please follow these steps:
- Contact us at support@eventsbooking.pk or use the contact information provided on the website.
- Provide the details of your booking, including your booking reference number, event details, and reason for the refund request.
- We will forward your request to the service provider and assist in facilitating the refund process, by their policies.
3. Processing Time
Refund requests will be processed based on the service provider’s policies. Processing times may vary depending on the nature of the event and the provider’s terms. Once a refund has been approved by the service provider, it will be issued through the original payment method.
- Contact us at support@eventsbooking.pk. or use the contact information provided on the website.
- Provide the details of your booking, including your booking reference number, event details, and reason for the refund request.
- We will forward your request to the service provider and assist in facilitating the refund process, by their policies.
4. Exceptions to the Refund Policy
Refunds may not be provided in certain situations, including but not limited to:
- If the event was cancelled due to force majeure (e.g., natural disasters, strikes, or other events outside of the control of the service provider).
- If the event was held as scheduled, and the customer did not attend.
- If the customer breached the terms of the event booking, such as failing to meet payment obligations or violating event rules.
5. EventsBooking.pk's Role
While we act as an intermediary to facilitate event bookings, EventsBooking.pk is not responsible for providing refunds. All refund requests and approvals must be handled through the service provider, as we do not control their individual refund policies or processes.
6. Disputes and Complaints
If you are dissatisfied with the refund process or believe the refund policy has not been applied correctly, please contact us at support@eventsbooking.pk. We will assist in escalating the issue to the service provider for resolution. However, please note that the final decision regarding refunds rests with the individual service provider.
7. Changes to the Refund Policy
EventsBooking.pk reserves the right to update or change this refund policy at any time. Any changes will be communicated through our website, and your continued use of the site after such changes constitutes acceptance of the updated refund policy.
a. Accurate Information: You agree to provide accurate, truthful, and complete information when making a booking and using the website
b. Compliance with Laws: You agree to comply with all applicable local, state, and national laws regarding the booking and hosting of events.
c. Respect for Event Providers:You agree to treat all service providers with respect and adhere to their policies, including payment terms, event guidelines, and rules.
All content on this website, including text, graphics, logos, images, and software, is the property of EventsBooking.pk or its licensors and is protected by copyright and intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the website for personal and non-commercial purposes.
EventsBooking.pk acts solely as an intermediary for event bookings. We do not assume responsibility for any damages, losses, or dissatisfaction arising from the event or service provided by the third-party vendors. In no event will EventsBooking.pk be held liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or booking services.
a. Governing Law: These Terms and Conditions shall be governed by and construed following the laws of Pakistan.
b. Arbitration: Any disputes or claims arising out of or in connection with these Terms and Conditions shall be resolved through binding arbitration in Pakistan, under the rules of the Pakistan Arbitration Act.
We reserve the right to modify, update, or change these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page, and your continued use of the website will constitute your acceptance of those changes.
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Eventsbooking.pk
Email: support@eventsbooking.pk
Phone: +923025666826
By continuing to use the website, you agree to be bound by these terms, including any updates. Please read them carefully before making a booking.